With a strong commitment to providing a standout customer experience and helping customers get the most out of mobile connectivity, the company trusted Broadleaf Commerce.
- Aging legacy platform
- Complex market requirements
- Advanced subscription and pricing modules
THE BROADLEAF SOLUTION
HOW WE DID IT BETTER
- Broadleaf Unified Commerce Solution
- PIM, CMS, OMS, Commerce
- Easier first- and third-party integration
THE BUSINESS IMPACT
Implementing the Broadleaf solution, the company has seen an increase in customer satisfaction, as well as subscription renewals. Enjoying a lower licensing and hardware cost, as well as streamlined processes throughout the customer journey, the telco services provider is easily able to scale and remain future-proof and competitive in the telco market.
- Increased customer satisfaction
- Lower licensing and hardware cost
- Streamlined Unified processes