USE CASE: Trusted by Professionals
Providing data, analytics and technology to consumers and business customers alike, a global credit reporting agency strives to give insights for pivotal life decisions.

With Broadleaf Commerce, the global financial agency now manages multiple front-end, backend, and ERP technologies with the seamless experience supported by a headless framework.

THE CHALLENGE

A global credit reporting agency responsible for providing data and analytics necessary for millions of consumers required a headless eCommerce platform to operate within their existing ecosystem. The global agency needed a platform that could create complex offers and promotions as well as handle initial order checkout.

KEY CHALLENGES

  • Unify multiple commerce solutions
  • Complex offer and promo scenarios
  • First-party system integration
The solution required the ability to unifiy multiple commerce solutions while integrating with the backend handling recurring subscription billing as well as other first-party systems. After careful consideration, Broadleaf Commerce was chosen as the next eCommerce framework.

THE BROADLEAF SOLUTION

The global credit reporting agency leveraged Broadleaf Commerce’s Headless Commerce solution to manage all of their existing commerce solutions and integrations through a single administrative interface.

HOW WE DID IT BETTER

  • Broadleaf Headless Commerce Solution
  • Global Multi-Site Rollout
  • Integrated Subscription Billing Management
In addition, implementing the Broadleaf platform allowed the credit reporting agency to carry out a global multi-site rollout. Broadleaf also provided the means to manage their subscription billing though integrating with the existing systems in place.

THE BUSINESS IMPACT

After implementing the Broadleaf Headless solution, the global credit reporting agency realized the ability to create complex offers and promotions for both one time and recurring uses.

BROADLEAF RESULTS

  • Integration of all First-party systems
  • Ability to create one-time and recurring offers and promos
  • One unified console for multiple commerce front-ends
The global credit agency also gained the ability to manage the existing commerce solutions on the front-end and backend with ease. In combination with the successful integration of all first-party systems, the global credit reporting agency was able to improve and expand the customer experience and satisfaction.
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