Order Management System

Quickly search through order history, process returns, and even protect your business from fraudulent orders. New customer service representative (CSR) features allow effortless order look-up, enabling the CSR to add items to an existing order, edit shipping information, and process customer refunds as appropriate. The system flows through the returns process for creating return merchandise authorization (RMA) forms for easy returns processing and inventory management once merchandise reaches the warehouse.

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Broadleaf OMS Features

Turn your post-sale process into a well-oiled machine.