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Amplify engagement and expedite the management of site content, media, catalog data, search relevancy, pricing, and more from a single solution with Broadleaf’s B2C Commerce Platform. Post-sale, provide customer service representative (CSR) teams with order lifecycle insights and a streamlined RMA process for warehouse returns. Additionally, offer customers self-service capabilities for complete order management - including order cancellations and product returns. Fully customizable, robust, extensible, and complete with out-of-box features, discover why leading retailers are switching to Broadleaf.
Tailor the customer journey, boost brand loyalty, and improve conversion rates with Broadleaf’s intuitive Content Management System (CMS).
With just a few clicks, marketing teams can create bundled offers, BOGO promotions, end-of-season sales, on-site advertising, in-cart messages, generate unique offer codes, and design customer loyalty program incentives.
Make it easy to instantly connect your customers with the products they seek, with search engine friendly URL structures, Broadleaf Site-Search and SEO features backed by SOLR.
Generate new catalogs, define offers and promotions, and even select pricing parameters with Broadleaf’s Catalog Management system.
Maintain visibility post-sale and outfit customer service representative (CSR) teams with tools to track order history, fulfillment, blocked orders, fraud alerts, issue customer credits, and more.